REPORT & SAFETY

Report a public profile

This page has been machine translated for convenience only. If there is any discrepancy between the Chinese, English and Italian versions, the Chinese version prevails.

Use this form to report impersonation, harassment, privacy breaches, illegal content, or risks to personal safety. Please provide only the facts necessary to address the issue; do not submit passwords or other irrelevant sensitive information.

Submit a Report

Emergency

"Immediate Personal Safety Risk" will immediately hide the corresponding public profile and notify the operations team, but it does not replace emergency services. If someone is in immediate danger, please contact local emergency services first.

Circumstances That May Be Reported

  • Impersonating others or using a false identity;
  • Infringing on copyrights, trademarks, or rights of publicity;
  • Disclosing private information, precise locations, or contact information without consent;
  • Any other content that violates the Community and Content Guidelines.

Please provide

  1. The full link (location) of the reported page or content;
  2. The reason for the report and relevant evidence (screenshots, original text, proof of rights);
  3. Whether you are the person concerned or a third party;
  4. Your contact details (for follow-up);
  5. A good-faith declaration: you must confirm that the report is made in good faith and that the facts stated are substantially true, and you acknowledge that malicious reports are treated as a violation.

Processing Workflow

Submit → System registration → Tiered assessment → Temporary takedown if necessary → Notification of the outcome.

  • High-risk reports (minor safety, intimate imagery, clearly illegal content, violence or severe privacy harm): immediate automatic takedown and immediate escalation to a human;
  • Other reports: initial triage completed within 24 hours (this is an initial assessment, not a final decision);
  • The reported person may appeal (via Support@musenearby.com); we will uphold or revoke the action after review;
  • We do not pass the reporter’s identity to the author of the reported content, unless the law requires it, in which case the transfer is logged;
  • The outcome is notified to the author (in-product and by email), and the notification does not include the reporter’s identity.

Malicious Reports

Reports that are knowingly false or submitted repeatedly will be considered a violation and may result in account restrictions.

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