This page has been machine translated for convenience only. If there is any discrepancy between the Chinese, English and Italian versions, the Chinese version prevails.
Muse Nearby helps you discover people nearby who are willing to share their experiences and provides tools for users to manage their public profiles.
Service Boundaries
The Muse Nearby operations team does not verify the identity, professional qualifications, experience, contact information, age, or factual accuracy of the profiles of experts, nor does it guarantee the safety, appropriateness, or outcome of any meetings, transactions, advice, or interactions.
The platform does not provide medical, legal, investment, financial trading, employment, guarantee, escrow, or payment services. When dealing with matters in these areas, please consult qualified professionals on your own and exercise independent judgment.
Your Responsibilities
This service is available only to individuals who are at least 18 years of age. You may only post information that belongs to you, is accurate, and that you have the right to make public, and you must promptly update or remove such information if it changes. You should use your own judgment when deciding whether to contact others, meet with them, or provide them with your personal information.
You may not use this service to harass, stalk, defraud, impersonate others, spread hate, post illegal content, collect information about others, or circumvent security controls.
Moderation and Removal
AI-powered automatic moderation is a risk screening tool; it is not an identity verification or content guarantee. Your information may be requested to be supplemented, rejected, restricted, or temporarily removed due to a report; urgent security reports may trigger the immediate hiding of your public profile.
If you encounter any issues, please contact the operations team via the report page or Support@musenearby.com.
Payments and Refunds
- Text content is free (profile text, public comments, etc.).
- Paid features include: end-to-end encrypted direct messages and encrypted group messages, unlocking paid media content, and extending the retention period for media. Prices are subject to what is displayed on the order page.
- Platform service fee: The platform charges a 30% platform service fee on the revenue experts earn through this platform; the remainder goes to the expert.
- Refunds: Refunds may be requested for orders; after moderation, the refund will be issued via the original payment method. Paid media content that has been unlocked is considered instant-delivery virtual content; no refunds are available once unlocked .
- Any adjustments to prices or rates will be announced in advance on the website.
Expert Earnings and Payouts
Experts can view the details of each income transaction and the platform service fee in the backend. We settle once a month: expert earnings for orders completed in the previous month are processed and paid out to the payout method provided by the expert by the 15th of the following month. Experts are solely responsible for filing tax returns and paying taxes on their income, except for amounts withheld and remitted by the platform in accordance with the law.
Disclaimer and Limitation of Liability
This platform is provided “as is,” and we make no guarantees regarding specific outcomes (such as the certainty of finding a suitable expert or entering into a partnership). To the fullest extent permitted by law, we shall not be liable for indirect damages or loss of profits; our aggregate liability is capped at the total fees you have actually paid to the platform over the past 12 months. This clause does not limit liability that cannot be limited by law (for example, intent or gross negligence, personal injury, and mandatory consumer rights).
Governing Law and Dispute Resolution
These terms are governed by Italian law. Disputes shall be handled by the competent courts in Italy; consumers may bring proceedings before the courts of their habitual residence. The mandatory rights of consumers under applicable law shall not be affected by these terms.
Public Articles (Content Layer)
Public articles: you may write article-type content within a team. Once reviewed, an article is published at /<language>/info/<slug> and may be indexed, quoted and retrieved by search engines and AI systems; after the content is taken down you may request removal from indexes.
Review flow: at submission the content first passes a deterministic rules gate, which includes third-party contact-info blocking — the body must not contain phone numbers, email addresses, social accounts or direct-message links; such information may only be entered in the structured fields provided by the platform. It is then reviewed by AI (article text may use a third-party AI service on our paid tier, currently Google Gemini, covered by the Google Data Processing Addendum v10, effective 2026-05-07; other reviews, such as expert application materials, run locally), then released by the team owner; the platform may take down content that violates the rules.
Two independent declarations before publishing: (1) a third-party rights and legality declaration; (2) a minors-content prohibition confirmation (any content identifying a minor is prohibited, including where a minor appears incidentally in the background). Both declarations carry a version number; after a version update, unpublished content or content requiring re-confirmation must be checked again.
Ownership and succession: content is managed by the team that published it. If you leave the team, published content remains public and is taken over by the team; drafts remain private.
Withdrawal and appeals: authors may take down their own content, teams may take content down, archiving a team forces its content down, and the platform may take content down. Authors may appeal a platform decision, which is reviewed by the platform. All of these actions are logged; for evidentiary purposes content records are not physically deleted.
Repeat infringers: for accounts that repeatedly infringe rights or violate the rules, the platform takes proportionate measures (warning → publishing restriction → suspension), subject to review, all logged.
Retention and holds: content records are retained under the “Retention Period” in the Privacy Statement; while a complaint, legal claim or investigation is pending, the relevant handling records may be retained longer (litigation hold).
Driving-licence videos: purchases and account use
- Driving-licence videos v11–v30 are one-off paid content: €0.99 per lesson or €7.99 for the 10-lesson pack; a purchase grants permanent access (including future re-renders) with no subscription.
- The account is for the purchaser's personal or household use only; sharing, resale, recording for redistribution or commercial screening is not allowed.
- If you breach these limits or bypass playback protection (including concurrency, device or watermark controls), we may suspend the account or revoke access without a refund.
- You may request a refund within 7 days of purchase if you have not watched the video (unless mandatory law provides otherwise); access ends immediately after a refund.